Testimonials

 

In The Book are happy to have such wonderful customers like you. Just take a look at what they say! Feel free to share your experience of shopping with us and we hope you’ll be back for more personalised books soon. We have new books added every day because we know your little one’s tastes are constantly changing, whether they’ve found a new superhero or they’re looking for another adventure story…

Pat Emson Trustpilot product review 5 star rating 25 April

Lovely illistrated book with the…

Lovely illistrated book with the Child's name on every page. A lovely keepsake book or any child.

MICOSMILING Trustpilot product review 2 star rating 24 April

Not happy with the website and the…

Not happy with the website and the customer service, partially my fault but they could have done a lot more and didn't reply to last email. Won't use again, but that's purely my experience.

  • In the Book Team 25 April

    Thank you for your email.

    We are sorry to hear that you are disappointed with the service that you have received.

    From looking into the order we can see that you had spoken with a representative who looked into the session for when the order was placed and can see the order received was as requested on the website.

    We can appreciate that there was some confusion in regards to placing the order however the Book received was as described through the product description. Within the email correspondence we can see that a discount code was provided for future order. Again we are sorry for any inconvenience this has caused you.

    If you do require any further assistance please do not hesitate to contact our team on 0330 058 0403
    or contact@inthebook.com

    Kind Regards,
    The In The Book Team

Neil Andrew Trustpilot product review 5 star rating 24 April

was exactly as I had hoped for and went…

was exactly as I had hoped for and went down a treat with the recipient.

katalin parry Trustpilot product review 5 star rating 24 April

What a beautiful gift these turned out…

What a beautiful gift these turned out to be..............100% Amazing

Sue Billing Trustpilot product review 3 star rating 24 April

Disappointed

I was so looking forward to receiving this book, it looked perfect and I envisaged ordering many more books for birthdays etc., but was very disappointed when it arrived as it was so thin! Other reviews had warned of this but I hadn't expected it to be quite that thin. Thank goodness I had ordered the gift box, as that improved the overall impression (it was a Christening present). The paper used within the book is thin and the binding on the spine is very poor. On the plus side the illustrations are excellent and the personalisation was easy and very effective. Overall I remain disappointed and sadly will not look to purchase again.

  • In the Book Team 25 April

    Thank you for your review.

    We are sorry to hear that you were disappointed with your order.

    The book itself purchased has 23 pages, bound in a choice of laminated covers and the paper use within most of our Books is high quality, smooth, satinated 120 gsm paper which is also used as standard for most printing paper.

    Please accept our apologies that the biding was not up to standard as we can appreciate that this was a special Gift for a very special occasion, if you do have any images of this we would kindly ask if you could forward these to our team on contact@inthebook.com for us to log with the team and look into.

    Again we are sorry for this and the disappointed this has caused you, we are pleased to hear that you liked the personalisation and illustrations throughout the book which add the personal touch.

    Kind Regards,
    The In The Book Team

Marie Trustpilot product review 5 star rating 24 April

Beautiful book!

Beautiful book!

Jacqueline Cook Trustpilot product review 5 star rating 23 April

this book is for my friends birthday…

this book is for my friends birthday and looking through I have found it just right for some one special and to keep.

Lisa Poulson Trustpilot product review 5 star rating 21 April

Great service with timely delivery

Great service with timely delivery. The product was fabulous.

Gail Scott Trustpilot product review 3 star rating 21 April

A bit expensive

A bit expensive

  • In the Book Team 23 April

    Thank you for your review.

    We are sorry to hear that this is the case.

    All of our prices are based on the high quality materials that are used for our products and the personalisation element however we do take all feedback on board and will pass this across to our team.

    If you sign up to our Newsletter you will be the first to know of any exclusive offers that we have or any discount codes running which will then be sent to you via email for your next purchase.

    If you need anything else please do not hesitate to contact our dedicated team on 0330 058 0403 or contact@inthebook.com

    Kind Regards,
    The In The Book Team

mr p sandell Trustpilot product review 5 star rating 21 April

This is the second book I have bought…

This is the second book I have bought and I love them. The first one was for a birthday and when opened he could not put it down. The second is also a birthday gift and I can't wait for him to see it. Perfect gift for either man or women... Well a couple of pensioners lol. Well worth 5 stars ✨